FAQ

What is a peptide?

A peptide is a tiny molecule made up of amino acids — the same building blocks that make up proteins in your body. Think of peptides as short protein fragments that act as messengers, telling your body to perform specific functions like producing hormones, repairing tissue, or regulating metabolism. Researchers study synthetic peptides to better understand how these natural processes work.

Who are your products intended for?

All products sold by Alpha Biogenix are strictly for licensed researchers, medical professionals, and academic institutions. They are not intended for personal use, self-administration, or human consumption.

How are orders shipped?

We ship across Canada with discreet, secure packaging. Orders are processed within 1–2 business days. Shipping times vary by province.

How should research peptides be stored?

Products should be stored in a cool, dry place away from direct sunlight. Lyophilized peptides should be kept refrigerated and reconstituted only when needed.

What payment methods do you accept?

We accept all major credit cards via Shopify Payments, as well as other available payment options at checkout.

Can I return or exchange a product?

Due to the nature of our products, all sales are final. If you received a damaged or incorrect item, please contact us within 48 hours of delivery.

How can I contact Alpha Biogenix?

You can reach us through the contact form on our website. We aim to respond within 1 business day.